{"id":165,"date":"2026-10-08T00:16:52","date_gmt":"2026-10-08T00:16:52","guid":{"rendered":"https:\/\/sinaptik.cl\/?page_id=165"},"modified":"2026-10-12T05:55:27","modified_gmt":"2026-10-12T05:55:27","slug":"garantia","status":"publish","type":"page","link":"https:\/\/sinaptik.cl\/?page_id=165","title":{"rendered":"Garant\u00eda"},"content":{"rendered":"\n<div id=\"garantia\" class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Procedimiento y Garant\u00eda de 30 d\u00edas<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Solicitud inicial:<\/strong> Para gestionar la actualizaci\u00f3n, el usuario debe indicar previamente la direcci\u00f3n de correo electr\u00f3nico de la cuenta gratuita que desea pasar a la versi\u00f3n Pro (ej.: <code>persona@gmail.com<\/code>). NUNCA SOLICITAREMOS TU CLAVE.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Cobertura de garant\u00eda:<\/strong> Si la activaci\u00f3n no se concreta de manera efectiva o si el servicio presenta fallas operativas dentro de un plazo de <strong>30 d\u00edas corridos<\/strong>, se reembolsar\u00e1 el monto total de <strong>$9.900<\/strong> a la misma cuenta bancaria de origen en un plazo m\u00e1ximo de <strong>24 horas<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Documentaci\u00f3n requerida para validar el reembolso:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Comprobante de pago:<\/strong> Copia de la transferencia bancaria original.<\/li>\n\n\n\n<li><strong>Respaldo t\u00e9cnico seg\u00fan el tipo de incidencia:<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Si la cuenta nunca se activ\u00f3:<\/strong> Enlace a un video donde se aprecie claramente el intento de acceso\/activaci\u00f3n y el mensaje de error.<\/li>\n\n\n\n<li><strong>Si la cuenta funcion\u00f3 inicialmente y fall\u00f3 dentro de los 30 d\u00edas:<\/strong>\n<ul class=\"wp-block-list\">\n<li>Captura de pantalla o enlace a un video donde se observe la cuenta debidamente activada en su momento.<\/li>\n\n\n\n<li>Captura de pantalla o enlace a un video adicional donde se evidencie la falla o p\u00e9rdida de acceso actual.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Solicita tu garant\u00eda<\/h2>\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f113-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"113\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F165#wpcf7-f113-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"113\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f113-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Tu Gmail<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"usuario\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"usuario\" \/><\/span> @gmail.com <\/label>\n<\/p>\n<p><label> Describe tu problema<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"problema\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" minlength=\"20\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ej: pagu\u00e9 el 20\/10 y recib\u00ed mi enlace oficial de google, pero mi cuenta sigue sin activar AI Pro, adjunto comprobante\" name=\"problema\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Adjunta tu comprobante<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"comprobante\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png,.webp,.pdf\" aria-invalid=\"false\" type=\"file\" name=\"comprobante\" \/><\/span> <\/label>\n<\/p>\n<p><label> Link video del error<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"videolink\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-url wpcf7-text wpcf7-validates-as-url\" aria-invalid=\"false\" placeholder=\"https:\/\/drive.google.com\/...\" value=\"\" type=\"url\" name=\"videolink\" \/><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar solicitud\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Procedimiento y Garant\u00eda de 30 d\u00edas 1. Solicitud inicial: Para gestionar la actualizaci\u00f3n, el usuario debe indicar previamente la direcci\u00f3n de correo electr\u00f3nico de la cuenta gratuita que desea pasar a la versi\u00f3n Pro (ej.: persona@gmail.com). NUNCA SOLICITAREMOS TU CLAVE. 2. Cobertura de garant\u00eda: Si la activaci\u00f3n no se concreta de manera efectiva o si [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-165","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sinaptik.cl\/index.php?rest_route=\/wp\/v2\/pages\/165","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sinaptik.cl\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sinaptik.cl\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sinaptik.cl\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sinaptik.cl\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=165"}],"version-history":[{"count":3,"href":"https:\/\/sinaptik.cl\/index.php?rest_route=\/wp\/v2\/pages\/165\/revisions"}],"predecessor-version":[{"id":192,"href":"https:\/\/sinaptik.cl\/index.php?rest_route=\/wp\/v2\/pages\/165\/revisions\/192"}],"wp:attachment":[{"href":"https:\/\/sinaptik.cl\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}